Shipping policy

This shipping policy outlines processing standards, delivery procedures, tracking protocols, and resolution terms for all domestic and international orders placed within the Evervani store.

Order Processing Standards

All confirmed paid orders undergo standard processing procedures within regular business working days. Processing excludes weekends and national public holidays. The store operates a third-party fulfillment model to ensure efficient inventory handling and order dispatching.

Domestic Shipping Guidelines

We provide shipping coverage across all U.S. states and territories. Shipping costs are dynamically calculated at checkout based on package dimensions, weight, and delivery location. Standard and expedited shipping options are available with estimated transit windows. All delivery times are approximations and are not fully guaranteed due to external carrier variables.

Tracking & Delivery Notifications

Once orders are dispatched, customers receive automated shipping confirmation emails containing tracking details and carrier links. Customers may monitor delivery status through carrier official portals or store order tracking tools.

Lost, Missing or Delivered Parcels

If a package shows delivered status but is not received by the customer, customers must initiate an inquiry with the shipping carrier and contact our support team with order and tracking details. The store assists with carrier claim filings for verified lost shipments. Refunds or replacements are only approved after official carrier loss confirmation.

Address Modification Rules

Address changes can only be accommodated before orders enter formal shipping transit. The store is not responsible for misdelivery caused by incorrect or incomplete customer-provided shipping addresses at checkout.

International Shipping Terms

International shipping is available for select global regions. All international destination duties, customs fees, import taxes, and brokerage charges are the sole responsibility of the customer. The store does not cover any cross-border customs-related expenses.
Contact: Evervani | faginlevandofsky35@outlook.com | 2502 Pender Dr, La Grange NC 28551, United States